✔️MANY ITEMS WITH DELIVERY IN 24/48h✔️FREE SHIPPING THROUGHOUT ITALY ✔️SAFE PAYMENTS

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Regulations for the Mark

In the various payment methods MAT BEAUTY SHOP offers the possibility of choosing the Cash on Delivery method.

Cash on delivery is not available for orders over €100.00 .

In order to take advantage of the cash on delivery service and counteract any incorrect behaviour by undisciplined customers, it is essential to be aware of and accept the conditions listed below:

  1. Once the order has been confirmed, it is no longer possible to cancel or modify it.
  2. Once the order has been shipped, it can only be cancelled by paying the shipping costs (outward, storage and return).
  3. By choosing the payment on delivery method, the buyer is bound to collect and pay for the goods; the package cannot be refused for any reason.
  4. The buyer is required to provide a correct and valid shipping address for delivery at the time of purchase.
  5. The buyer is required to indicate his name on the bell, if this is not possible, he is required to indicate in addition to his name the name on the bell (e.g.: lavinia rossi c/o michele verdi) In case of absence or malfunction of the bell it is necessary to notify us so that we can indicate it to the courier
  6. The courier is not required to call by telephone before delivery
  7. The courier does not have specific times for delivery and it is not possible to choose a precise time for delivery, therefore it is necessary to be available at home for delivery, cash on delivery is not recommended if you are not able to stay at home.
  8. The courier makes two delivery attempts, the buyer is required to be available to collect the package within the second attempt, in case of storage due to the absence of the recipient the package will be considered refused.
  9. The courier's movements are tracked by GPS, the courier actually declares what he does. (excuses such as, the courier did not pass etc. are not accepted...)
  10. Our orders are delivered in 7/10 working days, however delays in deliveries or errors by the courier are possible (even if rare), such delays are not justifications for any refusal of the package.
  11. Failure to deliver due to refusal, incorrect address or unavailability of the customer will result in the charging of shipping costs (outward, storage and return) for a minimum amount of 30.00 euros to be paid by the customer.
  12. In the event of non-payment of expenses, we will proceed with the forced recovery of the amounts with additional costs and reporting to the authorities for the crime of fraudulent insolvency (Art. 641 of the Criminal Code).

By confirming the order you declare that you have read and accepted these conditions without any reservation.